Nicola spent two years on a youth training scheme with an insurance brokers in Nottingham, where she was trained by the experienced members of the brokerage. After two years, she was taken on as a permanent member of staff, dealing mainly with personal insurance.

She initially dealt with personal insurance after joining Firth & Scott in 1994, before advancing her skills and moving into commercial lines, specialising in property owners’ business insurance and commercial vehicles.

Nicola works 3-days a week, Monday, Tuesday, and Thursday 9:00am – 4:30pm.